Paddle Compliant • 14-Day Guarantee

Refund Policy

Last updated: September 2026. Clear, transparent cancellation and refund terms adhering to international consumer protection and Paddle Merchant of Record standards.

1. Paddle Merchant of Record Disclosure

All order transactions, invoicing, and currency settlements are fulfilled by Paddle.com Market Ltd ('Paddle'), our designated Merchant of Record. Paddle is the legal reseller of the software and handles all charge processing, tax compliance, and refund disbursements.

2. 14-Day Money-Back Guarantee

We want you to operate with complete peace of mind. Every new subscription to MuchLogin includes a standard 14-day refund window starting from your initial transaction date. If MuchLogin does not meet your operational requirements, you are entitled to a full refund.

3. Refund Eligibility Criteria

Refunds are granted for first-time subscriptions within 14 calendar days of checkout. Accounts must be in good standing and not flagged or terminated for violations of our Acceptable Use Policy (such as financial fraud or network abuse). Renewal charges can be cancelled anytime prior to billing.

4. Step-by-Step Claim Procedure

To submit a refund request, email support@muchlogin.com with the subject line 'Refund Request — [Your Paddle Order ID]' or submit a ticket through our Contact Support portal. You may also initiate requests via Paddle Buyer Support at help.paddle.com with your receipt number.

5. Processing Timelines & Payout Method

Once approved, refund instructions are immediately submitted to Paddle. Settlements are disbursed back to the original funding source (credit card, PayPal, wire) within 5 to 10 business days, depending on your banking institution's clearing cycle.

6. Chargebacks & Friendly Resolution

Before initiating an external dispute or bank chargeback, we strongly encourage reaching out to our support team. We resolve all legitimate refund claims directly and promptly to ensure your payment standing remains unaffected.